The base rate for all units includes double occupancy (2). Additional guests in units that can hold more based on occupancy regulations are charged extra.night.
There is no charge for children aged 0 - 2 that are sleeping with a parent
Extra Children ages 3-12 (after double occupancy is met) charged $20/child/night
Extra guests ages 13-adult (after double occupancy is met) charged $40/guest/night.
Charges for the first night, first night taxes, and extras are charged at the time the reservation is made.
The remainder owed on the reservation is charged 14 days before check-in or at the time the reservation is made for reservations booked less than 14 days in advance.
Cancellations 14 days or more in advance of your original scheduled booking date will be refunded in full.
Wedding payments are Non-Refundable; Payment in full must be completed 14 days in advance of the wedding date.
Cancellation 14 or fewer days before check-in date: charged for the full value of the reservation unless the guest has added Travel Protection to the reservation.
No Shows: The full reservation is charged.
TEACHER APPRECIATION: Only valid May 1st - May 7th. Must show proof of employment as a teacher at check-in to qualify.
NURSE APPRECIATION: Only valid May 6th - May 12th. Must show proof of employment as a nurse at check-in to qualify.
Police/Fire/Military Discount: Must show proof of employment as a member of a Police department, Fire department, or active military at check-in to qualify for 15% unit discount.
September Family and Friends Distount: Book 2 units for 2 days, 15% discount
October Adopt a shelter dog Special: Only valid during the month of October. Must show proof they adopted the dog from a shelter or a dog rescue
with 501(c)(3)status at check-in to qualify. 15% unit discount 50% dog discount
November Military Discount: Only valid during the month of November. Must show proof of being a veteran or active military at check-in to qualify. 20% unit discount
At Check-in Time: 4 PM to 8 PM. Late check-in must be arranged via phone (909-534-0792).
Check-out Time: 11 AM
At Check-in: Please provide a photo ID and the credit card used for booking.
Extra Guests: There is an guests/children exceeding double occupancy, not to exceed maximum occupancy for unit. $35.00 for each additional, per night.
Damages to your room during your stay will be charged to your credit card on file.
Missing Roku System Parts: If any part of the Roku streamins system is missing (stick, cable, remote) there will be a $60 charge for replacement.
Bath Towel Damage/Stains: will result in a charge of $35 for replacement based on current costs. Please avoid using them on floors, shoes, animals, or other items that could result in permanent stains.
Kitchen Guest to wash dishes, everying is provided under the kitchen sink. There is a $20 charge for dishes left unwashed.
No Smoking: All rooms are Non-Smoking. Ashtrays are provided outside on the property.
$250.00 charge for smoking in any room.
Safety Equipment: All of our rooms have a Smoke Detector and Carbon Monoxide Detector. If you have any concerns such as beeping or making noise for unknown reasons, please let us know.
Laundry: There is a laundry facility located at 42162 Big Bear Blvd, in the Interlaken Shopping Center.
Quiet Time is 10:00 pm– Please be courteous, some guests retire early.